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Terms and Conditions

Your reservations are done through our online system and your card will be used to pay for the reservation.

Booking :
Your booking is confirmed with the credit card used at the time of reservation as guarantee. You will be charged in US$. You can choose to lock in the exchange rate and the price in US$ at the time of booking or choose to pay 30 days prior to your arrival date at whatever the applicable exchange rate is going to be for EUR-US$.

A PREPAID VOUCHER will be given to you for your reservation once the payment is processed.

Cancellation :
For Cancellations up to 72 hours prior to date of arrival, there are no cancellation fees. Cancellations need to be done online on our site or by calling us. Email / phone cancellations are available only Monday - Friday 9 AM - 6 PM EST. 

For cancellation Less than 3 days prior to date of arrival or a NO SHOW, there is a retention charge equivalent to one night will be charged.
Cancellations need to be received in writing to be processed or can be done online.


Any refunds are subject to Administrative fees of 15% on refund amount once the credit card is charged for payment towards a reservation.


Want to know more about this parador

A Parador also awaits you on La Palma, known to many as La Isla Bonita (The Beautiful Island). The hotel is located near the airport and Santa Cruz de la Palma, the island's capital, in the area known as El Zumacal. It is a comfortable building featuring traditional Canary Islands architecture. The vast garden filled with fruit trees and native plants invites guests to stroll and enjoy spectacular views of the infinite Atlantic Ocean. It is easy to find peace, relax and explore the beauty of the island, which has been declared a Biosphere Reserve. Here you will discover virtually untouched natural areas presenting an array of colors beneath one of the best skies in the world forastronomical observation. La Palma also offers other exceptional tourism options: active leisure, rural tourism and of course, sun and sea.

Magical trails; dense woods dotted with springs, where vegetation no longer found anywhere else on the planet still survives; spectacular peaks, from which star gazing is a truly amazing experience; deep ravines; volcanoes and strange lava formations ... each landscape on the island is a unique picture postcard, a moment that you will want to cherish forever.

Another must-see is Caldera de Taburiente National Park, with beautiful walls of stone and pine woods that emerge as you descend into the caldera. You will also enjoy a visit to Roque de los Muchachos Observatory; the old quarter of La Palma, which has been declared an area of artistic and historical importance; and the lovely beaches, a selection imaginable only in your dreams, confirming the island's status as the first Sustainable Tourism Destination in the world. Discover the beauty and contrasts of this island. You are sure to want to return.


GPS Coordinates X : 28.652219 - Y : -17.775064

Means of Transport Airport:5km , Port:8km , Train:km

The island can be reached by boat or plane. Take the road for Los Canarios. Continue until the stoplight at San Antonio Street, turn right and follow signs for the Parador.


Enjoy the Services

  • air conditioning
  • elevator
  • bar
  • safe
  • heating
  • foreign exchange
  • Canal+
  • conferences and meetings
  • breakfast
  • handicapped facilities
  • gym
  • garden
  • laundry
  • mini-bar
  • no animals
  • parking
  • seasonal swimming pool
  • outdoor swimming pool
  • paddle tennis court
  • restaurant
  • sauna
  • hairdryer in guest rooms
  • credit cards
  • telephone in guest rooms
  • TV in guest rooms
  • wi-fi
  • wifi in common areas
  • children's play area


Los Sauces (30 km)
Lime treesInternational observatories (35 km)
On the ‘Roque de los Muchachos’Santa Cruz de la Palma (8 km)
Old quarter of the town declared Historical and Artistic HeritageCaldera de Taburiente National Park (35 km)Beach Route
In Santa Cruz - Bajamar Beach
Los Cancajos a 3 km
Tazacorte a 45 km
Puerto Naos a 40 km
Nogales a 25 kmVolcano Route (35 km)
Teneguía volcano
San Antonio volcanoLos Llanos de Aridane (30 km. west)

  • Bicycling
  • Mountain biking
  • Diving
  • Cycling tourism
  • Consultar con el Parador
  • Cruises
  • Adventure sports
  • Hiking
  • Skygazing
  • Paddle tennis
  • Paragliding
  • Sea fishing
  • Natural pools
  • Hiking
  • Hiking (unguided)
  • Scuba diving
  • Cultural tours of the city
  • Winery tours
  • Cultural tours