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Terms and Conditions

Your reservations are done directly with the Paradores through our online system and once a reservation is done your price will not change.

For guests with a US Credit card, your cards are processed in the US so you will never see a foreign exchange surcharge in your credit card. You will be charged what you authorize and nothing more!

You can choose to pay for the reservation at the time of booking and lock in the existing current rate in US$ or 30 days prior to arrival. If you choose to book 30 days prior to arrival, the rate of exchange EURO-US$ prevalent on the day of the transaction identified by us will be applicable.

Booking :
We will charge your card at the time of booking and a confirmation will be sent to you by email.

Cancellation :
For Cancellations up to 3 days prior to date of arrival, there are no cancellation fees. Unless your credit card is charged, there are no cancellation processing fees / administrative charge.
For cancellation Less than 3 days prior to date of arrival, there is a retention charge equivalent to one night in EUROs based on the exchange rate prevalent on the day of cancellation.
Cancellations need to be received in writing to be processed or can be done online. THERE IS NO CANCELLATION FEE
In case a reservation is cancelled after the credit card has been charged, the amount can be used against any other booking without any cancellation fee.


 If the guest desires a refund against the paid amount against a cancelled booking, an administrative fee of 15% of the amount charged by Palace Tours will be deducted and balance refunded to the guest in the original form of payment. In case the EURO fluctuates and dollar becomes stronger, current exchange rate will be used for calculating any refund.

For Parador Card reservations : You cannot make reservations online with the card. You will have to contact every parador and ask them if they have availability for the 5 night card. Please do not make reservations on our website AND buy the card. It is NOT usable online.

All reservations are done in US$ and your credit card is charged in US$ WITHOUT any international charges (for US Cards).

Your rates will NOT INCREASE once the reservation is processed no matter what happens with Currency exchange rates.

©2008-2018 PARADORS OF SPAIN, ALL RIGHTS RESERVED is owned and operated by Palace Tours and offers special deals on tours to Spain from the United States
Corporate Office: 20 Wall St, Princeton, NJ, 08540 | Phone: 609-580-1372 | Fax: 609-683-9772 | Toll Free: 1-888-463-4299 or 1-877-464-6342